1. Information We Collect
Mekdi88 collects several categories of information when you register and use our platform. All data collection is carried out transparently and solely for the purposes stated in this policy.
Full name, Malaysian phone number, email address, date of birth, and bank account or e-wallet details registered for MYR deposits and withdrawals.
Device type, operating system, IP address, web browser type and language settings. This data is used to ensure the platform runs smoothly on your device and to identify any suspicious access attempts.
Records of MYR deposit and withdrawal transactions, payment methods used (FPX, Touch 'n Go, GrabPay, Boost) and transaction history. Full card numbers are never stored by mekdi88 — all processing is handled by certified payment providers.
Records of in-platform activity such as games played, bet amounts, session duration, language preferences and interface interactions. This data is used to improve the overall user experience.
2. How We Use Your Information
Information collected by mekdi88 is used solely for purposes related to platform operations and the user experience. We do not sell or rent your personal information to any third party for marketing purposes.
- Account management — verifies identity, enables secure login and manages your user profile.
- Transaction processing — ensures MYR deposits and withdrawals are processed accurately and securely.
- Platform security — detects and prevents fraud, money laundering and unauthorised access.
- Customer support — enables the mekdi88 support team to assist you quickly whenever an issue arises.
- Service improvement — analyses usage patterns to improve the interface and overall gameplay experience.
- Legal compliance — to meet applicable legal and regulatory requirements in Malaysia.
3. Cookies & Tracking
Mekdi88 uses cookies and similar tracking technologies to enhance platform functionality and personalise your experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies — Required to keep you logged in during an active session. Automatically deleted when you close your browser.
- Preference Cookies — Saves your preferences such as language settings and display theme so you don't have to reconfigure them every time.
- Analytics Cookies — Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
- Security Cookies — Helps detect suspicious activity and protects your account from unauthorised access.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality, including the ability to log in.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal information is stored on servers protected with industry-standard encryption. mekdi88 implements appropriate technical and organisational security measures to safeguard your data against unauthorised access, disclosure, alteration or destruction. Access to user data is restricted to staff who require it to carry out their duties.
Your data is retained for as long as your account remains active or as long as necessary to provide our services. Upon account closure, data will be deleted or anonymised within a reasonable timeframe, unless a longer retention period is required to meet legal obligations.
Third-Party Sharing
Mekdi88 does not sell your personal information. We may share necessary data with payment service providers (for processing MYR transactions), technical infrastructure providers and relevant authorities where required by Malaysian law. All third parties working with us are bound by strict data confidentiality agreements.
5. User Rights, Policy Updates & How to Contact Us
Your Rights as a User
As a mekdi88 user, you have rights over the personal information we hold about you. You may submit a written request to our support team to exercise any of the following rights:
Request a copy of the personal information we hold about you.
Request corrections to any inaccurate or incomplete information in your records.
Request the deletion of your personal information, subject to applicable legal requirements.
Changes to the Privacy Policy
Mekdi88 reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via in-platform notifications or their registered email address. Continued use of the platform after amendments are published will be considered acceptance of the updated policy.
Contact Our Team
For any questions, requests or complaints regarding your data privacy, please contact the mekdi88 support team via live chat on the platform or by email at: [email protected]